Dear customer, ABB S.p.A., in conjunction with the Engineering faculty at the University of Bergamo, is developing a project to improve after sales service offerings through better collaboration with its partners. In detail, the objective of the research is to identify the main needs of after sales service customers […]
General description The aim of this research project is the evaluation the maturity level of services given by SMEs in bergamo’s region (firms with less than 50 employees and a sales volume less than ten million of euros) and supporting the organizational, cultural and technological growth process that […]
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